Question 1

Are your Pokémon, One Piece, and Dragon Ball products 100% authentic?

Accepted Answer

Yes — every item we sell is sourced through official Japanese distributors for Pokémon (The Pokémon Company), One Piece TCG and Dragon Ball Super (Bandai), Disney Lorcana (Ravensburger), and Yu-Gi-Oh! (Konami). We enforce a strict zero-tolerance policy on resealed or tampered products. Every box is physically inspected before dispatch through our New York distribution center. When you buy from TCG DW Japan, you receive sealed, genuine product — guaranteed.

Question 2

Do you stock Japanese exclusive Pokémon sets and Pokémon Center products?

Accepted Answer

Yes. We frequently stock Pokémon Center Japan exclusive products, special collection boxes, and Japanese-only promo sets that are not available through English retail channels. This includes sets like Prismatic Evolutions, Wild Force, Shrouded Fable, and limited Pokémon Center Tokyo exclusive boxes. Sign up for our newsletter or follow us on social media to get early notifications when exclusive JP drops go live.

Question 3

What One Piece TCG sets do you stock?

Accepted Answer

We carry the full One Piece TCG English and Japanese lineup — OP-01 Romance Dawn through OP-11 A Fist of Divine Speed, Premium Booster PRB-01 The Best, PRB-02, Extra Booster EB-04 Egghead Crisis, and sealed cases. We also stock previous sets like OP-05 Awakening of the New Era and OP-08 Two Legends which are highly sought after. Check the One Piece category in our shop for current availability.

Question 4

Which Dragon Ball Super Fusion World sets are available?

Accepted Answer

We stock Dragon Ball Super Fusion World booster boxes from FB01 Awakened Pulse through the latest FB10 Cross Force, as well as Dragon Ball Super Drawn of the Z Legends and Blazing Aura. All are authentic sealed Bandai products sourced through Japan and fulfilled from New York. Available sealed cases and current prices are listed in the shop.

Question 5

Do you carry Disney Lorcana booster boxes and which sets?

Accepted Answer

Yes — we stock Disney Lorcana Sets 1 through 8: The First Chapter, Rise of the Floodborn, Into the Inklands, Ursula's Return, Shimmering Skies, Azurite Sea, Archazias Island, and Reign of Jafar. All are sealed Ravensburger product sourced through Japan and fulfilled from New York. First Chapter is available but stock is very limited at $200 per box — contact us if you need multiple units.

Question 6

What Yu-Gi-Oh! products do you carry?

Accepted Answer

We stock the Yu-Gi-Oh! 25th Anniversary Rarity Collection (RA01) at $130, the 25th Anniversary Rarity Collection II (RA02) at $68, and sealed cases of RA02 (12 boxes) at $450. The 35th Anniversary Rarity Collection 2 is also available. These are official Konami sealed booster boxes and cases sourced through Japan and fulfilled from New York.

Question 7

Can I buy single booster packs instead of full boxes?

Accepted Answer

Yes. We stock individual loose packs and multi-pack bundles on selected Pokémon sets. Check the 'Japanese Booster Sets' and 'English Pokemon Cards' categories in our shop for pack listings. Buying single packs is great for budget openings or sampling a new set before committing to a full box.

Question 8

How long does shipping from New York take to my country?

Accepted Answer

Orders ship from our New York distribution center. DHL Express and FedEx typically arrive in 3–7 business days to most destinations worldwide. Standard tracked services may take longer depending on the destination. Every order includes a full tracking number sent to your email within 24 hours of dispatch. For urgent orders, we recommend selecting DHL Express at checkout.

Question 9

Do you ship sealed Pokémon cases and large business orders internationally?

Accepted Answer

Yes — we ship sealed booster cases and large business orders worldwide. For heavy shipments (cases of 6–20 boxes), we use pallet-friendly freight options or consolidate multiple cases into reinforced palletised cartons. Shipping details are confirmed during order processing.

Question 10

Are customs and import duties included in the price?

Accepted Answer

Our prices do not include import duties, customs fees, or local taxes. These are determined by your destination country's customs authority and are the buyer's responsibility. We declare accurate package contents and values on all shipments as required by law. Most small to mid-size orders pass customs without additional charges, but this varies by country. For large or high-value shipments, we recommend checking your country's import threshold before ordering.

Question 11

How do I track my order after it's shipped?

Accepted Answer

A tracking number is emailed to you within 24 hours of dispatch. You can track directly on the carrier's website. For any tracking or delivery issues, our support team typically responds within 24 hours by email.

Question 12

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, American Express, PayPal, bank transfer, and cryptocurrency (Bitcoin, Ethereum, USDT). Paying with crypto automatically applies a 5% discount to your entire order — including wholesale cases. All credit card and PayPal transactions are fully encrypted and processed through secure payment gateways.

Question 13

What is your returns policy for sealed TCG products?

Accepted Answer

Sealed products in original factory-sealed condition can be returned within 14 days of delivery if there is a genuine authenticity issue or significant shipping damage. Please photograph the issue immediately upon arrival and contact us the same day. We cannot accept returns on products that have been opened, as their value is then determined by the contents of the pack. PSA graded cards are not eligible for return unless there is a factual error in the listing.

Question 14

Do you sell PSA graded Pokémon cards?

Accepted Answer

Yes — our PSA graded section carries GEM MINT 10 slabs for both vintage and modern Pokémon cards, including Base Set Charizard (#4), Neo Genesis Lugia (#9), Base Set Pikachu (#58), Base Set Mewtwo (#10), and Japanese PSA 10 slabs including Blaziken VMAX FA, Mewtwo VTSAR, Milotic ex, and Umbreon. All slabs are shipped in individual hard-shell protective cases inside reinforced mailers.

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Buy Authentic TCG Products — Sourced in Japan, Shipped from New York